Privacy Policy

1. Introduction

BR Events ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We are located in Chittoor, Andhra Pradesh, India, and provide professional event management services throughout South India.

By using our services or website, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone numbers, postal address
• Event Details: Event dates, venue preferences, guest count, special requirements
• Payment Information: Billing address, payment method details (processed securely)
• Communication Records: Messages, emails, phone call records, meeting notes
• Preferences: Service preferences, dietary requirements, accessibility needs

2.2 Automatically Collected Information

• Website Usage: IP address, browser type, device information, pages visited
• Cookies: Website preferences, session data, analytics information
• Location Data: General location information for service delivery

2.3 Third-Party Information

• Information from social media platforms when you interact with our pages
• Referral information from other clients or partners
• Vendor information for event coordination

3. How We Use Your Information

3.1 Service Delivery

• Planning and executing events according to your requirements
• Coordinating with venues, vendors, and service providers
• Managing bookings, contracts, and payment processing
• Providing customer support and addressing inquiries

3.2 Communication

• Sending event updates, confirmations, and reminders
• Providing quotes, proposals, and service information
• Responding to questions and providing customer support
• Sending promotional materials (with your consent)

3.3 Business Operations

• Improving our services and customer experience
• Conducting market research and analytics
• Maintaining business records and compliance
• Protecting against fraud and security threats

3.4 Marketing and Promotion

• Creating promotional materials using event photographs (with permission)
• Sharing success stories and testimonials (with consent)
• Developing marketing campaigns and social media content
• Participating in industry events and exhibitions

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with:

• Venues: Hotels, banquet halls, resorts, farmhouses for booking purposes
• Vendors: Photographers, caterers, decorators, entertainment providers
• Payment Processors: Secure payment gateways for transaction processing
• Transportation: Travel and logistics providers for guest coordination

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Enforce our terms and conditions
• Prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Physical Security: Secure office premises with restricted access
• Digital Security: Encrypted data transmission and secure storage systems
• Access Control: Limited access to personal information on a need-to-know basis
• Regular Updates: Keeping security systems and software up to date
• Staff Training: Regular privacy and security training for our team

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• Active Clients: Information retained during active service relationship
• Completed Events: Records maintained for 3 years for business and legal purposes
• Marketing Materials: Photos and testimonials retained with ongoing consent
• Financial Records: Payment information retained as required by law
• Website Data: Analytics and usage data retained for 2 years

You may request deletion of your personal information, subject to legal and business requirements.

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact preferences

7.2 Consent Management

• Withdraw consent for marketing communications
• Opt-out of promotional materials
• Restrict use of photographs for marketing

7.3 Data Portability

• Request a copy of your personal information
• Transfer information to another service provider

7.4 Deletion

• Request deletion of personal information (subject to legal requirements)
• Remove photographs from marketing materials

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Essential Cookies: Enable basic website functionality
• Analytics Cookies: Understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate with external services:

• Social Media: Facebook, Instagram integration for social sharing
• Maps: Google Maps for location services and directions
• Payment Gateways: Secure payment processing services
• Analytics: Website performance and usage analytics

These third parties have their own privacy policies, and we are not responsible for their practices.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

For events involving minors, we require parental consent for any photography or promotional use.

11. International Data Transfers

While we primarily operate within India, some of our service providers may be located outside India. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information according to this Privacy Policy.

12. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time
• Updated policies will be posted on our website with the revision date
• Material changes will be communicated to existing clients
• Continued use of our services constitutes acceptance of updated policies

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Privacy Request Process

1. Contact us using the information above
2. Specify your privacy request (access, correction, deletion, etc.)
3. Provide verification information to confirm your identity
4. We will respond within 30 days of receiving your request

14. Governing Law

This Privacy Policy is governed by the laws of Andhra Pradesh and India, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Personal Data Protection Bill (when enacted)
• Other applicable Indian privacy and data protection laws

15. Acknowledgment

By using BR Events services or website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

We are committed to protecting your privacy and will continue to implement best practices for data protection and security.